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  1. #1
    Droid Informant
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    Phone problems Other party can not hear me

    I have a 2nd failure occurance, one about 2 weeks ago before EE1. I was in the middle of a call within a good signal area, 4G, the other party could not hear me, I could hear my own side tones and the other end, but all they heard was static. Subsiquent call backs did not help. I called my phone from my wifes with the same issue. I took the phone to the verizon store so they could verify and document the failure. A normal power off then on restores the phone to normal. The V rep saw the a few other users were having the same problem and at least one thru multiple phones. I am trying to figure out if this is related to power on hours, apps either preinstalled or installed by me. Has anybody else had this same issue??

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  3. #2
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    I have had this issue several times, I first thought it was only while talking on the phone and charging it at the same time, the first time it happened I hung up and called back and still the same issue, so then I turned off the ble tooth and tried using internal mic and still same issue, had to restart the phone. It happened a fef more times while connected to the charger so again I thought maybe a heat issue. Then a few days ago it happened while not charging, so not sure where the problem is now, I hope they can find a solution and patch for this.

  4. #3
    Droid Informant
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    I have had this issue too. The VZ rep from internal (whatever dept. that is) stated that it could be the network and when it happened again to hang up the call and dial ### the phone will register that call failure and it'll be marked in the system so the rep could find the call where you were having the issue so they could diagnose it better.
    Motorola Droid 09-11/ Droid Charge 11-?

  5. #4
    Droid Informant
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    Thanks for the info droid101 I will remember that. I am courious if the HTC TB is having the same issue. This may be a network problem. Both times when this occured I was in a 4G network area, current phone calls are not using 4G but it still may be a network issue.

  6. #5
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    Callers can't hear me/phone not muted?

    new droid charge never been dropped or wet. when i recieve a call they can not hear me but i can hear them....phone is not muted...any idea's as to what might be wrong?

  7. #6
    Droid Informant
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    Known problem. Power the phone off then back on to recover. We hope that fix is coming soon.

  8. #7
    Droid Informant
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    A thread with a little more detail. Phone problems Other party can not hear me

  9. #8
    Droid Informant
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    Bump this

  10. #9
    Droid Operative
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    Their is another post:

    http://www.chargeforums.com/forum/dr...t-hear-me.html

    Looks like it might be a problem with the EE4 update or could possibly be a hardware problem. I would bring it to your nearest VZW store (Corporate) and ask them to check it out. Other than that, like Rustydog mentioned. Try power cycling your Droid Charge by pulling the battery for 10 seconds or more and see if that fixes it.

  11. #10
    Droid Informant
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    I had it fail prior to EE4. I think that it is a code bug or a network issue, when you power off (just a push button power off works) you also reset yourself within the network. I have not had it fail outside of the 4G, I am not sure that is a fact or just percentage of use. I am not sure what the ###, as suggested by a VZ rep in another post, actually does within the VZ system.


 

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